Dear valued clients,
Due to the recommended guidelines from the CDC, the state of Iowa and out of an abundance of concern for our clients, clinicians, and community, Murray, Wilson & Rose Counseling will be closing our office on Wednesday, March 18. Our tentative plan is to re-open on Monday, April 13, but will continue to re-evaluate this as our state and local governing agencies provide new information.
Clients with appointments that fall within this date range will be contacted as soon as possible to discuss further options and rescheduling. Clients with appointments on April 13 or later will remain scheduled at this time.
We sincerely appreciate your patience and understanding during this time, allowing us to follow government recommendations on how to proceed. We recognize that this is a disruption to your care.
If you or a loved one are in crisis during the following weeks, we encourage you to reach out to the following organizations: the National Suicide Prevention hotline at 800-273-8255; the Crisis Text Line by texting HOME to 741741; or Foundations 2 Crisis Center at 319-247-0030.
Thank you for your understanding. We wish you all the best as you care for yourselves, loved ones, and community members.
Sincerely,
The MWR clinicians and staff
Q: Why is MWR Counseling closing temporarily?
A: Due to the recommendations of both the CDC and the Iowa state legislature, we are closing for four weeks to do our part to “flatten the curve” of the spread of COVID-19. Because the virus is spread mainly through person-to-person contact, it is important to practice social distancing at this time, in addition to self-quarantining, something which this four week closure will allow our clinicians to do.
Q: When will MWR reopen?
A: We have a soft date of 4/13. However, as this date draws closer, we will re-evaluate our plans as needed, in order to best ensure the health and safety of our clients, clinicians and community at-large.
Q: What should I do if I am in crisis or need to speak with someone immediately while the office is closed?
A: If you or a loved one are in crisis or need someone to speak with at this time, a variety of resources are available! Locally, Foundations 2 Crisis Center can be reached at 319-247-0030.
National resources include:
- The National Suicide Prevention hotline at 1-800-273-8255
- The Crisis Text Line, by texting HOME to 741741
- The Disaster Distress hotline at 1-800-985-5990, or by texting TalkWithUs to 66746
- The Trevor Project at 1-866-488-7386, or by texting START to 678678
Additionally, calling 211 or visiting this link can help provide you with resources regarding food availability, childcare options, and other aid you may be eligible for. The CDC has also created a page with recommendations and resources for both individuals and families during this time
addressing stress and ways to cope both during and after quarantine. The National Alliance on Mental Illness (NAMI) has also created a helpful pamphlet with further information about COVID-19, quarantine, and finding support.
Please reach out to any of the sources listed above if you are experiencing increased levels of stress or anxiety regarding the outbreak of COVID-19, or for any other reason.
Q: Is telemental health (virtual sessions) an option?
A: We encourage you to reach out to your healthcare insurance provider to determine whether your policy may cover virtual appointments! For further information, please see our communication regarding our telemental health policies and procedures.
Q: Can I still contact my counselor during the closure?
A: Yes! Your clinician will still be available via email if you wish to set up a telehealth appointment, or if you have questions or concerns about the closure