In Office Policies and Procedures for COVID 19:
We appreciate your continued understanding and support as we continue to implement new policies and procedures in light of the ongoing COVID-19 pandemic. As we take into consideration the widespread community spread within our state, we have made the decision to switch as many clients as possible to telehealth services via thera-LINK. We will not be accepting new clients for in person services, unless their insurance denies coverage for telehealth.
We encourage all clients, both new and current, to check with their insurance company to determine whether telehealth services will be covered. If you believe that your insurance will not cover services, or if there are other factors that would prevent you from comfortably switching over to telehealth, please let your provider know, and they will be happy to discuss this with you.
If you have not already created a thera-LINK account and signed the telehealth informed consent paperwork, our office will send you a thera-LINK invitation and form to electronically sign and submit prior to your appointment. Our office staff or your provider will be contacting you to discuss these changes if you have already scheduled an appointment at the office.
If you have any questions or concerns, please do not hesitate to call our office at 319-250-1267, and we will be happy to assist.